Return Policy
Return of Goods
Goods supplied in accordance with an order can only be returned with the express approval of Anna Capri Trains and Models. If you wish to return faulty goods you need to notify us first by phone or email. Goods cannot be returned if you simply change your mind. Where goods are accepted (either for replacement, repair or refund at the discretion of Anna Capri Trains and Models ) they must be delivered at your expense to Anna Capri Trains and Models in original condition and packaging. Where goods are returned in damaged or substandard condition to Anna Capri Trains and Models additional fees maybe charged. Returns for orders paid by direct credit will be credited electronically back to your bank account.
Goods supplied in accordance with an order can only be returned with the express approval of Anna Capri Trains and Models. If you wish to return faulty goods you need to notify us first by phone or email. Goods cannot be returned if you simply change your mind. Where goods are accepted (either for replacement, repair or refund at the discretion of Anna Capri Trains and Models ) they must be delivered at your expense to Anna Capri Trains and Models in original condition and packaging. Where goods are returned in damaged or substandard condition to Anna Capri Trains and Models additional fees maybe charged. Returns for orders paid by direct credit will be credited electronically back to your bank account.